Privacy Policy

Who we are

Stormknock is a storm-restoration lead intelligence product operated by InterCo Digital (“Stormknock”, “we”, “us”). This policy explains what information we handle, why, and the choices available to both our customers and to the homeowners whose properties appear in our data.

Questions, requests, or complaints: privacy@stormknock.com.

Information about our customers

When you create an account we collect your name, business name, email address, and billing details processed by our payment provider. We also log product usage — searches, territories viewed, and contact records unlocked — to operate the service, prevent abuse, and support billing.

Information about properties and homeowners

Stormknock assembles property records from public and licensed commercial sources. These records may include the property address, parcel and assessor attributes, estimated value, roof characteristics, ownership and owner-occupancy status, storm and hail event data, and — where a customer unlocks it — publicly available or licensed contact information such as a phone number or email address associated with the owner of record.

We do not knowingly collect information from children, and we do not collect payment data, government identifiers, health information, or credit data about homeowners.

How this information is used

Property and owner information is provided to our business customers for the sole purpose of contacting property owners about storm damage assessment and restoration services. It is not a consumer report and must not be used for credit, insurance underwriting, employment, tenant screening, or any other purpose covered by the Fair Credit Reporting Act.

We use aggregated, de-identified data to improve scoring accuracy and product quality.

Sharing

We share information with service providers that host our infrastructure, process payments, and supply licensed property and contact data, each bound by contract to use it only on our instructions. We may disclose information when required by law or to protect our rights, and business information may transfer in connection with a merger or acquisition. We do not sell customer account data to third parties.

Customer obligations

Customers who receive contact information through Stormknock are independently responsible for complying with the Telephone Consumer Protection Act, federal and state Do-Not-Call rules, calling-time restrictions, text-messaging consent requirements, state solicitation and contractor-licensing rules, and any applicable state privacy law. Stormknock does not provide consent to contact any individual.

Homeowner rights and opt-out

If you are a property owner and want your contact information suppressed from Stormknock, email privacy@stormknock.com from any address or include the property address in your request. We will suppress matching records and confirm within 30 days. Depending on where you live, you may also have the right to know what information we hold about you, to request correction or deletion, and to appeal a decision. We do not discriminate against anyone for exercising these rights.

Retention and security

We keep account records for as long as your account is active and as required for tax and legal purposes. Property records are refreshed and pruned on an ongoing basis. Data is encrypted in transit, access is limited to personnel who need it, and authentication is handled by our managed identity provider.

Changes

We will update this page when our practices change and revise the effective date below. Material changes will be communicated to account holders by email.